Privacy Policy for Petipedia

Yebatech LLC Privacy Policy

Yebatech LLC (referred to as "Company," "we," or "us") acknowledges the importance of your privacy. This Privacy Policy outlines our privacy practices regarding our mobile application Petipedia (referred to as "App") and the services we provide (collectively referred to as "Services"). It also explains how we process personal and other information collected from you.

By accessing or using our App and Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree, please refrain from using the App and Services.

We reserve the right to modify this Privacy Policy from time to time. Significant changes will be published within our App, and continued use of the App and Services will constitute acceptance of the updated Policy.

For any questions regarding this Policy, please contact us at support@yebatech.com.

Important: By using the App and Services, you agree to the processing of your personal data as described below. If you do not accept these terms, please do not use the App or Services.

1. Information We Collect

You control the information you provide while using the App and Services. However, we may collect the following types of information:

Automatically Collected Information:

IP address and location data

Device information (software, browser, device identifiers, etc.)

App usage data obtained through analytics and tracking tools

Device performance and crash data

Information Collected from Account Holders:

Personal Information: Name, surname, email address

Profile Information: User type (Pet Owner, Veterinarian, Student, Pharmacist), user type details, profile avatar selection

Contact Information: Phone number (optional, for account verification)

Authentication Data: Username, password, and authentication tokens

Subscription Information: Subscription level, subscription end date, billing information through third-party payment processors

App Usage Data: Content accessed, medicine searches, calculator usage, library content viewing history

Content and User-Generated Data:

Reports: User-submitted reports regarding app content or issues

Support Communications: Messages sent through our support system

Since this is a mobile application, traditional web cookies are not used, but we may use mobile analytics and tracking technologies.

2. Use of Information

We use the collected information for the following purposes:

Service Provision: To provide access to pet care library content, medicine dosage calculator, and educational materials

User Experience Enhancement: To personalize content based on user type and preferences

Communication: To send important updates about subscriptions, app features, and support responses

Security and Fraud Prevention: To protect user accounts and prevent unauthorized access

Analytics: To understand app usage patterns and improve our services

Legal Compliance: To comply with applicable laws and regulations

Subscription Management: To manage user subscriptions and provide appropriate access levels

3. Information Sharing

We do not sell, trade, or rent personal data to third parties for marketing purposes. However, we may share information with third-party service providers ("Service Partners") to operate our Services efficiently. These include:

Essential Service Providers:

Authentication & Cloud Services: Google Firebase for user authentication, data storage, and backend services

Payment Processing: RevenueCat for subscription management, utilizing Apple App Store and Google Play Store's built-in payment systems

Phone Verification: Third-party services for optional phone number verification (when users choose to add phone numbers)

Analytics and Performance:

App Analytics: To understand user behavior and improve app performance

Crash Reporting: To identify and fix technical issues

All third-party service providers are bound by privacy agreements and are only authorized to use personal information as necessary to provide services to us.

Additionally, if required by law, we may provide information to authorities.

4. Data Retention and User Control

Account Data:

User profile information is retained as long as the account remains active

Users can request account deletion, which will permanently remove personal data

Subscription history may be retained for legal and tax compliance purposes

Usage Data:

App usage analytics are typically retained for up to 24 months

Crash reports and technical logs are retained for troubleshooting purposes

User Rights:

Access: Users can view their profile information within the app

Correction: Users can update their profile information through app settings

Deletion: Users can request complete account deletion by contacting support@yebatech.com

5. Subscription and Payment Information

Payment Processing: All payment transactions are processed by Apple App Store and Google Play Store

Subscription Data: We store subscription status and end dates to provide appropriate access levels

Billing Information: We do not directly store credit card or payment method details

Third-Party Processing: RevenueCat processes subscription management on our behalf

6. Security Measures

We implement appropriate technical, physical, and administrative measures to protect user data, including:

Data Encryption: All data transmissions are encrypted using industry-standard protocols

Authentication: Secure user authentication through Firebase Authentication

Access Controls: Limited access to personal data on a need-to-know basis

Regular Security Reviews: Ongoing assessment of security practices

However, data transmissions over the internet are not 100% secure, and we cannot guarantee absolute protection.

7. Age Requirements and Child Privacy

Minimum Age: Users must be at least 13 years old to use our Services

Parental Consent: Users under 18 require parental consent

Child Privacy: We do not knowingly collect personal information from children under 13

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

9. App-Specific Privacy Practices

Educational Content:

Access to library content is tracked to provide personalized recommendations

Content viewing history is used to improve our educational materials

Medicine Calculator:

Calculator usage data helps us improve dosage accuracy and safety features

No personal health information or specific pet details are stored

User Types:

Different user types (Pet Owner, Veterinarian, etc.) receive appropriate content access

Professional credentials are not verified or stored beyond user-declared status

10. Contact and Data Protection Rights

For any inquiries regarding this Privacy Policy, data access requests, corrections, or account deletion, please contact us at:

Email: support@yebatech.com

We will respond to your requests within 30 days and in accordance with applicable privacy laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we make changes, we will:

Update the effective date

Notify users through the app for significant changes

Continue to honor the privacy choices you have made under previous versions

Effective Date: 10/07/2025

Last Updated: 10/07/2025